Privacy Policy
Please note that Good News Church comes under the governance of The City Church, Canterbury
1. Introduction
1.1. The City Church (“We”) respects your privacy and is committed to protecting your personal data. This privacy notice explains how we collect, use, and share your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It also informs you of your rights and how you can exercise them.
2. Purpose
2.1. This privacy notice provides information on how we collect and process your personal data, including any data you provide through The City Church (https://www.thecitychurch.org.uk) website when you contact us, sign up for our newsletter, or navigate through our site.
2.2. You should read this privacy notice together with any other privacy notice we may provide on specific occasions.
3. Data Controller
3.1. The City Church is the data controller responsible for your personal data. Our contact details are:
The City Church
34A Simmonds Road
Wincheap Industrial Estate
Canterbury
CT1 3RA
Data Protection Representative:
Joe Robertson (Operations Manager)
info@thecitychurch.org.uk / 01227 455440
4. Third-party Links
4.1. Our website may contain links to third-party websites. We are not responsible for their privacy policies, and we encourage you to read their notices when visiting such websites.
5. Personal Data We Collect
5.1. We may collect, use, store, and transfer different kinds of personal data, including:
· Identity Data: Name, title, date of birth, gender.
· Contact Data: Email, phone number, address.
· Financial Data: Bank details for processing donations or payments.
· Transaction Data: Records of payments and services.
· Technical Data: IP address, login credentials, browser type, device information.
· Profile Data: Username, password, preferences.
· Usage Data: Website interactions and engagement.
· Communications Data: Preferences for receiving communications from us.
6. How We Use Your Personal Data
6.1. We process personal data under the following lawful bases:
· Consent: When you provide explicit consent (e.g. signing up for a newsletter).
· Contractual Obligation: When necessary for fulfilling a contract (e.g. processing donations).
· Legal Obligation: When required by law (e.g. reporting to regulatory authorities).
· Legitimate Interests: When processing is necessary for our operations, provided it does not override your rights.
7. Data Sharing
7.1. We may share your personal data with:
· IT service providers based in the UK.
· Professional advisers (lawyers, auditors, insurers) for legal and compliance purposes.
· HM Revenue & Customs and regulatory bodies where required.
· Carefully selected consultants assisting with our services.
· We ensure all third parties handle your data securely and lawfully.
8. Opting Out
8.1. You can opt out of receiving marketing or non-essential communications from us or third parties at any time by clicking the opt-out links included in any email or bulletin we send. Please note that opting out does not apply to service-related communications necessary for the fulfilment of our contractual or legal obligations.
8.2. If you have consented to receive communications from third parties, you will need to opt out directly with them, as they may have separate privacy policies and procedures.
9. Cookies
9.1. Our website uses cookies to enhance your experience by remembering your preferences and improving website functionality. Some cookies are essential for website operation, while others help us analyse website traffic, such as your geographic location, device type, browser, pages viewed, and time spent on each page. This helps us improve our services and user experience.
9.2. Some third-party services (e.g., YouTube, Vimeo) may set cookies when their content is embedded on our website. We do not control these cookies, and you should review their respective privacy policies for more details.
9.3. Managing Cookies
You can manage or disable cookies through your browser settings. For guidance on how to do this, please visit www.aboutcookies.org, which provides comprehensive instructions for various browsers. If you wish to manage cookies on a mobile device, refer to your handset’s manual.
10. Change of Purpose
10.1. We will only use your personal data for the purposes for which it was originally collected, unless we determine that a new purpose is compatible with the original intent. If we need to process your data for a purpose unrelated to the initial reason, we will notify you and explain the legal basis for doing so.
10.2. Please note that, in some cases, we may process your personal data without your knowledge or consent where required or permitted by law (e.g., legal obligations, public interest, or lawful requests by authorities).
11. International Transfers
11.1. If we transfer your personal data outside the UK, we will ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK government.
12. Data Security
12.1. We have implemented appropriate security measures to prevent data loss, misuse, or unauthorized access. Access to your personal data is restricted to those with a legitimate need, and all personnel are bound by confidentiality obligations.
13. Data Retention
13.1. We retain personal data only for as long as necessary:
· Donor records are kept for six years for tax compliance.
· Job applicant data is retained for up to six months unless consent is given for a longer period.
· User data is stored based on engagement levels and legal obligations.
· Anonymized data may be retained indefinitely for statistical analysis.
14. Your Legal Rights
14.1. Under the UK GDPR, you have the following rights:
a) Right to be informed about data collection and use.
b) Right of access to your personal data.
c) Right to rectification of inaccurate or incomplete data.
d) Right to erasure (where applicable).
e) Right to restrict processing in certain circumstances.
f) Right to data portability (for automated processing).
g) Right to object to processing.
h) Right not to be subject to automated decision-making without human intervention.
14.2. To exercise these rights, contact our Data Protection Representative, Joe Robertson, at info@thecitychurch.org.uk / 01227 455440.
14.3. We aim to respond to all requests within one month. A reasonable administrative fee may be charged for excessive or unfounded requests.
15. Queries
If you have queries or concerns about our data handling, please contact us in the first instance.
1. Contact our Data Protection Representative, Joe Robertson, at info@thecitychurch.org.uk / 01227 455440
2. You can make a complaint to us - https://www.thecitychurch.org.uk/complaints-procedure
3. If unresolved, you can contact the UK Information Commissioner’s Office (ICO):
ICO Contact Details:
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
0303 123 1113 / https://ico.org.uk/global/contact-us/email/
16. Review and Approval
This Privacy Notice will be reviewed annually by the Elders & Directors for legal compliance and effectiveness.
Last Updated: 02/07/2025